Solutions > Data > Data platform

Data Support & Monitoring




We provide proactive monitoring and data support to ensure continuity, stability, and observability in your platforms, preventing interruptions and allowing you to operate with reliable information at all times.


 


Because monitoring and data support are important

Organizations rely on available and reliable data to operate. Without proper monitoring, teams face pipeline failures, inconsistent data, lack of visibility, and delays that hinder key decisions.


Solutions within Data Support & Monitoring



Proactive monitoring of pipelines and platforms

We monitor pipelines and critical services to ensure they operate correctly and without interruptions.


Technical support specialized in data

We support your team by resolving incidents, blockages, and inquiries related to platforms and data flows.


Incident management and resolution

We detect, prioritize, and resolve incidents with clear processes that minimize impact on operations.


Observability and data quality

We offer complete visibility of the status of your data, with validations, metrics, and automatic quality controls.

Our Success stories

Real stories, extraordinary results

Logistics Optimization with AI: Hybrid Models


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Smart decisions: We optimize an airline with real data


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Looker Studio Pro: a success story from Acid Labs


See complete case

Certifications and Partners

Our team has certifications in:

We use data monitoring tools that integrate with modern architectures, cloud-native pipelines, and enterprise platforms.


Observability & Monitoring

Datadog, Monte Carlo, Grafana, CloudWatch.

Orchestration & Pipelines

Airflow, Prefect, dbt.

Cloud & Storage

AWS, Azure, GCP, BigQuery, Snowflake, Databricks.

Our work process

We implemented a proactive management model designed to enhance the stability and reliability of your data flows.
1

Assessment of your data ecosystem

We analyze platforms, pipelines, and critical points to define the necessary levels of monitoring and support.

2

Monitoring and observability setup

We set up dashboards, metrics, quality rules, and traceability.

3

Implementation of smart alerts

We create alerts based on real risks that prioritize relevant incidents.

4

Continuous support and incident analysis

We support your daily operations by resolving issues and optimizing workflows.

5

Continuous improvement and optimization

We adjusted monitoring, rules, and processes to achieve greater stability and efficiency.

Specialized work team

Our team brings together expert profiles in support and monitoring, with experience in maintaining stable platforms, reliable data, and continuous operations without interruptions.

Data reliability analyst

Evaluate the quality, consistency, and freshness of the data, ensuring that teams always work with reliable and ready-to-use information.

Data support engineer

Oversees the availability of platforms and pipelines, quickly resolving incidents to ensure stable operations and up-to-date data.

Monitoring specialist

Set up alerts, analyze metrics, and detect anomalous behaviors to anticipate failures and ensure operational continuity.

Staffing in data monitoring and operation


We add specialists in monitoring, operation, and data support directly to your team to strengthen operational continuity, improve response times, and ensure stable platforms.

Incorporate Data & AI Talent